* The times set for various hotels may vary due to circumstances on the day.
Make sure you arrive at the lobby by the scheduled meeting time.
* Depending on the number of customers a micro bus or taxi may be used.
After leaving Lake Akan Onsen Hotel, the bus will head for Lake Akan Bus centre, Lake Mashu 1st Observatory, Kawagoe, Mt Io, via Kawagoe Onsen
* If there are no passengers to be picked up or dropped off. The bus will go directly to its destination.
* This bus is for passengers statying at the following locations.
[Express Bus authorized facilities]
Sounkyo (Hoel Taisetsu - Sounkaku Grand Hotel - Sounkyo Kanko Hotel
Monbetsu ( Monbetsu Central Hotel - Hotel Okhotsk Palace - Monbetsu Prince Hotel)
Abashiri (Hokutennooka Lake Abashiri - Tsuruga Resort- Abashiri Kanko Hotel - Hotel Abashirikoso)
Lake Saloma (Lake Saloma Tsuruga Resort)
Shiretoko Utoro - Shiretoko Daiichi Hotel - Kiki Shiretoko Natural resort- Kitakobushi Shiretoko - Hotel and Resort
Shiretoko (Public Hotel Rausu Inn- Rausu Onsen Hotel Mine no yu, Pension Rauskuru - Private rental Nomura - Kikuya Japanese Inn - Private rental Taikan- Business Hotel Isaribi - Private rental Taka no Yado - Private rental Kannari - Takashimaya Ryokan - Hotel Sakaeya
Kawayu Teshigakaya (Kawayu Kanko Hotel - Kinkiyu Inn - Roman Onsen Ikedaya Inn - Kawayu Onsen 1st Hotel Suikazuya - Meito Forest Hotel Kita Fukuro - Hotel Mashu
Lake Akan (Tsuruga Wings - Akan Yuku no Sato Tsuruga - Akan Forest Tsuruga Resort Hanayuuka -Akan Tsuruga Bessou Hinanoza - New Akan Hotel - Hotel Akan Bessou - Hotel Gozensui
No refunds are available in the following cases:
1) No Show due to delays
Buses will depart at their scheduled times even if not all passengers have shown up yet. Furthermore, we are unable to fulfill requests for late departures, because doing so would affect the fulfillment of other scheduled obligations. Please check your meeting or boarding point in advance, and arrive well on time.
2) Difference in price
Fares may be subject to an increase or decrease in price without any advance notice. Under no circumstances can refunds be obtained for any price other than that at which the purchase was made.
3) Change of bus
The actual bus type, seating configuration, number of seat rows, and bus facilities may differ from those scheduled An example of when this may occur is when a bus goes out of service due to mechanical trouble.
4) Delay and Suspension of service
Bus service may be suspended due to road, traffic or weather conditions.
Arrival time at any bus stop may be delayed for the same reason. Operation amid congested traffic in particular may cause long delays.
We appreciate your patience and understanding.
Important notes regarding your reservation:
Night buses departing after midnight are listed as arriving on the morning of the following day. For example, a bus departing on Dec 31 at 24:30 (= Jan 1 at 0:30) will arrive on the morning of Jan 1.
Important notes regarding your presence aboard the bus:
* Refrain from smoking or drinking in the bus, as well as boarding the bus while drunk. Passengers who trouble or bother other passengers will not be allowed on the bus.
* The bus driver and all passengers are legally obliged to fasten their seat belts.
We appreciate your cooperation in ensuring a safe ride.