The following restrictions for trunk luggage apply:
1. Only 1 piece of check-in luggage per passenger.
2. The sum of your luggage's height, width and depth must not exceed 200 cm.
3. The weight of luggage per piece must not exceed 30 Kg.

If your luggage exceeds the restrictions, please send them to your destination through other means of delivery.
Please mark it with name tags.

The following items are neither allowed as check-in luggage nor as carry-on luggage.
・Musical instruments
・Easily breakable items, as well as items susceptible to damage when exposed to vibration or high temperatures
・Valuables such as cash, precious metals, jewelry, stock certificates, and antiques
・Sporting goods such as surf boards, golf clubs and archery bows
・Bicycles (including folding bikes).
・Dangerous goods
・Furniture
・Delicate equipment
・Firearms, blades, and other weapons
・Cardboard boxes
・Animals and pets

Please note that our company will bear no responsibility for any loss during transport.

Bus Company：Sanko Bus (Aso - Takachiho)  ｜ Bus Code：ZKY2000110002010001
Distance travelled：  ｜  Number of Crew Members：1 person ｜  Optional Insurance:Unlimited Personal Insurance


■Caution regarding refund
No refunds will be provided in the following cases. Thank you for your understanding and cooperation.

1. No show due to lateness
As buses are a form of public transport, even if you are not present the bus will depart on scheduled time. In such cases, no contact will be made to passengers not present. Even if the trains and other transportation are late, we do not accept any requests to late departures. We ask for your cooperation for a smooth journey.
Please confirm your boarding location on the map in advance, and arrive at least 15 minutes before the meeting time or departure time. If you are unsure about the boarding location, please contact us in advance during our business hours. In addition, there will be no staff on-site to escort you, so please confirm the location by yourself.

2. Fare price fluctuations
Fares may increase or decrease without notice. The fare price at the time of your booking applies. If a fare amount changes afterwards, no refunds in the price difference are given.

3. Change to buses
Due to engine trouble, adjustments to operation schedules and other factors, there is a possibility changes may be made to the operated bus, seat types, and the on board amenities.

4. Late arrivals
Arrival time may be delayed due to road traffic and weather conditions on the day. Regardless of the arrival time, if the passenger is successfully transported from the boarding location to the alighting location, no refunds are available. If you have a transfer after disembarking the bus, we ask you to allow plenty of leeway before your next journey.

[Important notes regarding your booking]
・Overnight buses departing at midnight will arrive on the morning of the following day. A bus departing on Dec. 31 at 24:30 (Jan 1 at 12:30 AM) will be indicated as arriving on the morning of Jan. 1

[Important notes regarding your bus ride]
・Refrain from smoking or drinking in the bus, as well as boarding the bus while intoxicate
・The bus driver and all passengers are legally obligated to fasten their seat belts.
・We ask that when reclining your seat that you notify the passenger seated behind you.
・The bathroom break schedule will be decided on the day of departure by the bus operating company. Please confirm your boarding time. While times differ with each bus, bathroom breaks are generally once every 2-3 hours. However, buses with on board toilets may not stop for bathroom breaks.

[Cautions regarding this bus plan]
・The bus is operated with complete insurance coverage for personal injuries.
・Seats are allocated automatically by the booking system. Please note that booking passengers as a group does not guarantee that everyone will be seated next to each other. (Because the seat allocation is automatic, we are unable to accommodate any requests.)
・This service is an intercity route bus. Please arrive at the bus stop well in advance. The bus will depart in accordance with the listed timetable.