The following restrictions for trunk luggage apply:
1. Only 1 piece of check-in luggage per passenger.
2. The sum of your luggage's height, width and depth must not exceed 100 cm.
3. Luggage weight must not exceed 10 kg.
4. Size should be within approx. 30 cm square, with length up to about 1 m.

If your luggage exceeds the restrictions mentioned above, please send them to your destination through other means of delivery.
To prevent your luggage from being mistaken as someone else's, please mark it with an identifier; we recommend using name tags.

The following items are neither allowed as check-in luggage nor as carry-on luggage.
* Musical instruments
* Easily breakable items, as well as items susceptible to damage when exposed to vibration or high temperatures
* Valuables such as cash, precious metals, jewelry, stock certificates, and antiques
* Sports paraphernalia such as surf boards, golf clubs and archery bows
* Bicycles (including folding bikes).
* Dangerous goods
* Furniture
* Delicate equipment
* Firearms, blades, and other weapons
* Cardboard boxes
* Animals and pets

Please understand that our company will bear no responsibility for any loss resulting from damage or theft of luggage during transport.

Bus Company：Tohoku Express Bus  ｜ Bus Code：ZTH5000120102010001
Distance travelled：  ｜  Number of Crew Members：2 persons ｜  Optional Insurance:Unlimited Personal Insurance


■Caution regarding refunds
* Under no circumstances will refunds be provided in the following cases.

1. No show due to lateness
Buses leave on time. This bus will not wait for customers at the departure point or service area rest points . In addition, there will be no staff on-site to escort you, so please confirm the location by yourself.

2.Price fluctuations.
Fares may increase or decrease without advance notice. The fare price at the time of your booking applies, so even if a fare amount changes after a booking is made, no refunds in the price difference are given.

3. Change to buses
Due to engine trouble, adjustments to operation schedules and other factors, there is a possibility changes may be made to the operated bus, seat types, and the on board amenities.

4. Late arrivals
Operations may be suspended, and the arrival times at each stop may be delayed due to operating conditions, road conditions, and weather. Please allow plenty of time for your journey, considering your next connection.

[Important notes regarding your booking]
* Overnight buses departing at midnight are listed as arriving on the morning of the following day. For example: a bus departing on Dec. 31 at 24:30 (Jan 1 at 12:30 AM) will be indicated as arriving on the morning of Jan. 1.

[Important notes regarding your bus ride]
* Boarding the bus while heavily intoxicated, drinking, and smoking inside the bus are prohibited.
* On highways, both the driver and passengers are required to wear seat belts.
* Please inform the passenger behind you before reclining your seat.
* The schedule for toilet breaks is determined by the bus operating company on the day of departure. Normally, there is a break every 2 to 3 hours, but vehicles equipped with a toilet may not have breaks.

[Cautions regarding this bus plan]
* The bus is operated with complete insurance coverage for personal injuries.
*Blankets will not be available for loan for the time being.
*The service will be operated jointly by Tohoku Kyuko Bus and Kitanihon Kanko Jidosha.
* There is a bus stop sign at each bus stop. Please carefully confirm the location of the bus stop on the map and keep plenty of leeway to arrive at the bus stop well in advance of the departure time.
* The bus will depart on its scheduled departure time even if booked customers are not present at the bus stop.
* We will not postpone departure no matter the We will not attempt to contact booked passengers who are not present at the time of departure.
* USB ports and power outlets are optional amenities and are not included in the fare. Please be forewarned that even if they do not work properly, there will be no refunds.