Luggage restriction
Carry-on luggage
In terms of carry on luggage there is not a specific size limit, but the passenger must be able to carry it on their lap or by their feet without causing an inconvenience to other passengers.
Suitcases are not allowed onboard the bus as they may prevent passengers from reclining their seats. We also ask that customers refrain from putting luggage in the aisles.
Stored luggage in a trunk
The rules regarding stored luggage are as stated below.
1. One piece of luggage per customer
2. The total dimensions (height + width + depth) cannot exceed 1m
3. Weight must not exceed 10kg and have a total volume of 0.027 m3.
If your luggage does not fit within the parameters above we ask that you use a different means to transport your luggage.
We recommend you to clearly mark your luggage using a name tag to avoid confusion with another passenger's luggage.
The following items are not permitted as carry-on or stored luggage.
∙Instruments.
∙ Fragile items that are susceptible to breakdown due to shaking or high temperatures.
∙Valuables such as cash, precious metals, jewellery, share certificates and antiques
∙Sports equipment such as surfboards, golf bags and archery bows
∙ Bicycles (including folding ones)
∙Dangerous goods
∙Furniture
∙Precision instruments
∙Firearms and knives
∙Cardboard, etc.
∙Animals or pets
Our company does not take any responsibility for damages or loss of luggage during transport. We ask for your understanding.