Please contact the emergency contact for the day of departure.
Buses depart on time and cannot wait for late passengers, even if you contact us in advance. We will not call you if you do not arrive at the boarding location.
If you are unable to make it in time, please contact the emergency contact listed in your [Reservation Confirmation] email to cancel your reservation.
*Some reservations may not have an emergency contact. In this case, we will not be able to accept your cancellation.