Q I would like to cancel my reservation.
A
You can cancel your reservation through My Page.
Please check the cancellation deadline shown next to the cancellation button on My Page.
■ My Page Login
https://www.kosokubus.com/_en/?page=login
After the cancellation deadline, please contact the Kosoku Bus.com Center by email during business hours.
Outside business hours, please contact the “Pre-Departure Contact” listed in your [Reservation Confirmation] email.
If no “Pre-Departure Contact” is listed, we will not be able to accept your cancellation.
Please check the cancellation deadline shown next to the cancellation button on My Page.
■ My Page Login
https://www.kosokubus.com/_en/?page=login
After the cancellation deadline, please contact the Kosoku Bus.com Center by email during business hours.
Outside business hours, please contact the “Pre-Departure Contact” listed in your [Reservation Confirmation] email.
If no “Pre-Departure Contact” is listed, we will not be able to accept your cancellation.