Reservation Changes

Q I would like to change my boarding or drop-off location.

A
You can change your boarding or drop-off location through My Page if there is no change in fare.
Go to My Page → [View / Change / Cancel Reservation] to make the change.
*Please note that some bus services do not allow changes to boarding or drop-off locations after booking.

■ Until 5:00 p.m. two days before departure
You can make changes online through My Page.
*If you are unable to make the change through My Page, please contact the Kosoku Bus.com Center by email at info-inbound@kosokubus.com during business hours.
■ My Page Login
https://www.kosokubus.com/_en/?page=login

■ After 5:00 p.m. two days before departure
Please contact the Kosoku Bus.com Center by email at info-inbound@kosokubus.com during business hours.

■ You may not be able to make changes through My Page in the following cases:
・Your reservation was made with a discounted fare, such as [Early Bird].
・Changing your boarding or drop-off location would result in a fare difference.
・The bus operator does not allow changes after booking.
Last Updated: Sep 28, 2026

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