Q I would like to change the number of passengers in my reservation.
A
You can reduce the number of passengers, but you cannot add passengers to an existing reservation.
To reduce the number of passengers, go to My Page → [View / Change / Cancel Reservation].
Until 5:00 p.m. two days before departure:
You can make changes through My Page.
■ My Page Login
https://www.kosokubus.com/_en/?page=login
*Please note that some bus services cannot be changed online.
After 5:00 p.m. two days before departure:
Please contact us by email: info-inbound@kosokubus.com
If you cannot make changes through My Page:
・The bus operator does not allow changes after booking.
To add passengers:
Passengers cannot be added to an existing reservation. Please make a separate new reservation for any additional passengers.
To reduce the number of passengers, go to My Page → [View / Change / Cancel Reservation].
Until 5:00 p.m. two days before departure:
You can make changes through My Page.
■ My Page Login
https://www.kosokubus.com/_en/?page=login
*Please note that some bus services cannot be changed online.
After 5:00 p.m. two days before departure:
Please contact us by email: info-inbound@kosokubus.com
If you cannot make changes through My Page:
・The bus operator does not allow changes after booking.
To add passengers:
Passengers cannot be added to an existing reservation. Please make a separate new reservation for any additional passengers.