Q I would like to change the information for my guest booking.
A
You can change the registered passenger information, boarding location, drop-off location, and number of passengers (reductions only). Changes can be made until 5:00 p.m. two days before departure.
After entering your changes, select [Review Changes] to proceed to the confirmation page. Review the changes, then select [Confirm Changes]. An updated [Reservation Confirmation] email will be sent to your registered email address.
For some bus services, the boarding location, drop-off location, or number of passengers (reductions only) cannot be changed online. Please contact us by email during business hours.
*Boarding and drop-off locations cannot be changed for some services, including:
・Services booked with discounts such as [Early Bird Discount] or [WEB Discount]
・Services with a service code beginning with “JR” or “X”
・Changes to the boarding or drop-off location that result in a fare difference
■ Guest Booking Login
https://www.kosokubus.com/?page=guest_login
After entering your changes, select [Review Changes] to proceed to the confirmation page. Review the changes, then select [Confirm Changes]. An updated [Reservation Confirmation] email will be sent to your registered email address.
For some bus services, the boarding location, drop-off location, or number of passengers (reductions only) cannot be changed online. Please contact us by email during business hours.
*Boarding and drop-off locations cannot be changed for some services, including:
・Services booked with discounts such as [Early Bird Discount] or [WEB Discount]
・Services with a service code beginning with “JR” or “X”
・Changes to the boarding or drop-off location that result in a fare difference
■ Guest Booking Login
https://www.kosokubus.com/?page=guest_login