By selecting [Book as a Guest], you can make a bus reservation without creating an account.
Points cannot be earned or redeemed with guest bookings.
You can view each reservation using your reservation number and phone number.

■ Guest Booking Login
https://www.kosokubus.com/_en/?page=guest_login

You can view, change, or cancel your reservation by selecting [Guest Login] on the login page.
Log in using your reservation number and phone number.

■ Guest Booking Login
https://www.kosokubus.com/_en/?page=guest_login

On the reservation details page, select [Resend Reservation Confirmation Email] to resend the [Reservation Confirmation] email to your registered email address.

If you would like to change your registered email address, select [Change Reservation Information] to update your email address before resending the confirmation email.

■ Guest Booking Login
https://www.kosokubus.com/_en/?page=guest_login

You can change the registered passenger information, boarding location, drop-off location, and number of passengers (reductions only). Changes can be made until 5:00 p.m. two days before departure.

After entering your changes, select [Review Changes] to proceed to the confirmation page. Review the changes, then select [Confirm Changes]. An updated [Reservation Confirmation] email will be sent to your registered email address.

For some bus services, the boarding location, drop-off location, or number of passengers (reductions only) cannot be changed online. Please contact us by email during business hours.

*Boarding and drop-off locations cannot be changed for some services, including:
・Services booked with discounts such as [Early Bird Discount] or [WEB Discount]
・Services with a service code beginning with “JR” or “X”
・Changes to the boarding or drop-off location that result in a fare difference

■ Guest Booking Login
https://www.kosokubus.com/?page=guest_login

You can cancel your reservation online or by email.
You can cancel through the login page until the applicable cancellation deadline. The deadline varies depending on the bus service, so please check your [Reservation Confirmation] email. Once the deadline has passed, the cancellation button will no longer be displayed.

After the online cancellation deadline, please contact us by email or contact the emergency contact listed for pre-departure inquiries.
Please note that the emergency contact may have specific business hours. If so, cancellations cannot be accepted outside those hours.

■ Guest Booking Login
https://www.kosokubus.com/_en/?page=guest_login

Your browser cache may be preventing you from logging in. Please clear your browser cache or try logging in using a private/incognito browser window.

Guest bookings do not have an ID or password. On the login page, select [Guest Login] and log in using your reservation number and phone number.

■ Guest Booking Login
https://www.kosokubus.com/_en/?page=guest_login

If you do not know your reservation number or phone number, please contact the Kosoku Bus.com Center by email.