Q What happens to my payment if my bus is canceled?
A
You will receive a full refund.
Reservations for canceled bus services will be refunded in full with no cancellation fee.
Kosoku Bus.com will process the cancellation and refund for canceled services.
*Please do not cancel the reservation yourself through My Page, as the standard cancellation fee and refund processing fee may apply. Please wait for an email regarding your refund.
If you have not received an email regarding your refund within one week, please contact the Kosoku Bus.com Center by email at info-inbound@kosokubus.com during business hours.
Reservations for canceled bus services will be refunded in full with no cancellation fee.
Kosoku Bus.com will process the cancellation and refund for canceled services.
*Please do not cancel the reservation yourself through My Page, as the standard cancellation fee and refund processing fee may apply. Please wait for an email regarding your refund.
If you have not received an email regarding your refund within one week, please contact the Kosoku Bus.com Center by email at info-inbound@kosokubus.com during business hours.