You will receive a full refund. No cancellation fee will be charged.
If your bus service is canceled, Kosoku Bus.com will process the cancellation for you. Please do not cancel the reservation yourself through My Page, as the standard cancellation fee and refund processing fee may apply.
Please wait for your refund without canceling the reservation yourself.
If you have not received an email regarding your refund within one week, please contact the Kosoku Bus.com Center by email during business hours.