Luggage and lost items

Q Can I store my luggage in the bus luggage compartment?

A
Please check the [Baggage Policy] section.
Baggage policies vary by bus operator. Please check the [Baggage Policy] section on the service details page when making your reservation.
Please note that some types of buses do not have a luggage compartment.

≪Standard Baggage Allowance≫
Up to one item per passenger that meets all of the following requirements:
・Total dimensions (length + width + height): 1 m or less
・Weight: 10 kg or less
・Volume: 0.027 m³ or less

If you are traveling with large luggage, please contact us in advance.
(Musical instruments, pets, bicycles, surfboards, skis, snowboards, and similar items are generally not accepted.)

≪Buses with a Luggage Compartment≫
The maximum baggage size that can be stored in the luggage compartment is specified in the [Baggage Policy] section.
If your baggage exceeds the specified size, please consider another method of transportation, such as shipping it in advance.
Baggage exceeding the size limit may be refused at the time of boarding.

≪Buses without a Luggage Compartment≫
If you have large luggage other than carry-on baggage, please consider another method of transportation, such as shipping it in advance.
Carry-on baggage must be small enough to keep on your lap or place in the overhead rack.
Baggage may not be placed at your feet or in the aisle, as it may obstruct reclining seats or passenger movement.
Last Updated: Jun 2, 2026

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