Baggage policies vary by bus operator.
Please check the [Baggage Policy] section on the bus details page when making your reservation.
Please note that some buses do not have a luggage compartment.

≪Standard Baggage Allowance≫
Up to one item per passenger that meets the following requirements:
・Total dimensions (length + width + height): 1 m or less
・Weight: 10 kg or less
・Volume: 0.027 m³ or less

If you are traveling with large luggage, please contact us in advance.
*Musical instruments, pets, bicycles, surfboards, skis, snowboards, and similar items are generally not accepted.

≪Buses with a Luggage Compartment≫
The maximum baggage size that can be stored in the luggage compartment is specified in the [Baggage Policy] section on the bus details page.
If your baggage exceeds the specified size, please consider another method of transportation, such as shipping it in advance.
Baggage exceeding the size limit may be refused at the time of boarding.

≪Buses without a Luggage Compartment≫
If you have large luggage other than carry-on baggage, please consider another method of transportation, such as shipping it in advance.
Carry-on baggage must be small enough to keep on your lap or place in the overhead rack.
Baggage may not be placed at your feet or in the aisle, as it may obstruct reclining seats or passenger movement.

No compensation is provided.
Bus operators are not responsible for damage to or theft of luggage stored in the luggage compartment or brought on board.

We apologize, but pets are not permitted either on board or in the luggage compartment.
Thank you for your understanding and consideration for the comfort of other passengers.

Please contact the Kosoku Bus.com Center by email at info-inbound@kosokubus.com and include the following information:

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◆ Required Information
・Reservation number:
・Lost item:
・Color, shape, and any other identifying details:
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