Cancellations and delays

Q Will I be notified if my bus is canceled?

A
Please check the bus operator’s official website for the latest service status.
(The name of the bus operator is listed in your [Reservation Confirmation] email.)

In some cases, the decision to cancel a service may be made immediately before departure due to unavoidable circumstances. In such cases, you may not be notified until after you arrive at the boarding location, or you may be informed by staff at the boarding location. Thank you for your understanding.
Last Updated: Jun 8, 2026

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